Run commerce, operations, and customer experiences from one intelligent retail suite.
IMV connects products, inventory, orders, customers, finance, content, reporting, and workflows so teams can work from the same business picture. Ask questions, spot exceptions, prepare next steps, and coordinate daily work across DTC, B2B, stores, fulfillment, and back-office teams.
Connected business data - Role-based access - Approval-ready workflows
IMV Intelligence
Morning operating brief
Connect the work behind every channel.
IMV gives teams a current view of the activity behind every customer promise, from product information and inventory through fulfillment, finance, content, reporting, and AI-assisted work.
Commerce
Support DTC, B2B, store, search, orders, fulfillment, and returns from shared product and customer context.
Operations
Coordinate inventory, fulfillment, store work, returns, tasks, and exceptions with clear ownership.
Finance
Connect daily activity to settlement review, close readiness, reporting, and accounting workflows.
Digital Experience
Create pages, product content, knowledge, blogs, and SEO with approved facts and review paths.
Reporting and insight
See risks, trends, and exceptions in the context of the records that created them.
IMV Intelligence
Ask business questions, understand performance changes, and prepare next actions from current records.
Ask, prepare, and create from the same business picture.
IMV Intelligence focuses on practical work: explaining business signals, preparing coordinated workflows, and creating reviewed content from approved product and knowledge sources.
Ask IMV
Ask about sales, inventory, orders, finance, content, and exceptions, then review the source records behind the answer.
Business Automation
Turn events and rules into workflows with owners, approvals, tasks, notifications, and system actions.
Content Studio
Draft pages, FAQs, product copy, buying guides, blogs, and metadata from approved catalog and policy facts.
A useful answer makes the next step clearer.
Teams can move from a question to a reviewed action without losing sources, permissions, or ownership.
Understand
Ask a business question or review a detected signal.
Explain
See the contributing records, freshness, and business impact.
Prepare
Create a task, workflow draft, content update, or review packet.
Approve
Route material changes to the appropriate owner before action.
Support every channel, location, and entity from the same operating picture.
Brands, retailers, multi-location teams, multi-entity groups, and existing customers can use the same connected records while keeping their own ownership, rules, channels, and reporting views.
Brands
Connect DTC, B2B, content, marketplaces, service, and channel operations around shared product and order context.
Retailers
Coordinate stores, inventory, orders, returns, fulfillment, staff tasks, and daily close from current operating data.
Multi-entity groups
Keep brand, banner, region, company, warehouse, tax, approval, and reporting boundaries visible.
Existing customers
Continue using established IMV workflows and support resources while new reporting, intelligence, and automation capabilities are introduced selectively.
Give every team the same view of what happened, what needs attention, and what happens next.
IMV connects the records, rules, owners, and workflows behind commerce so teams can investigate issues, coordinate action, and review outcomes without reconstructing the business context across separate systems.
- Use shared product, order, inventory, customer, finance, and content records.
- Keep permissions and approvals aligned with each role and action.
- Review workflow history to understand ownership and changes.
- Connect the systems the business already uses while keeping exceptions visible.
Shared operating picture
Shared records, rules, and workflow state
See the operating suite behind the interface.
Explore the Retail Management Suite or request a focused conversation about the platform and AI direction.